+400 820 8770 Contact us Contact us online

Protecting guest experience and your hotel reputation 

It is important to manage pest risks in hotels to protect the wellbeing of your guests and at the same time, safeguard the health and safety of your valued employees. A spread of infection or disease will disrupt operations and productivity which will ultimately affect service delivery. When a pest infestation does happen, it can be difficult to eradicate, cause extensive damage and rapidly ruin a hard earned reputation. Guests have the ability to share their pest horror story to the entire Internet community although the hotel’s overall quality could have been better than it seems. Hence hotels and any lodging premises have to be even more vigilant due to increasing travel trends and guests from around the world could be bringing hitchhiking pests with them. 

Rentokil Initial recognized pest control and prevention for hotels is a guarantee for your reputation. Therefore, we use Integrated Pest Management principles to make tailored pest control plan according to features in and around different hotels and results of site inspection. We will control the pest problems in your hotel at first time to keep your guests away from pest infestation and partner with hoteliers to ensure outstanding guest experiences.

Reviews from hotel and resort customers

I'm satisfied with the service process. The advice they gave was very professional, and the feedback on disinfection was timely.

We know what it takes to effectively protect your business against a wide range of pests.

Learn more about our mosquito control services to protect your business from mosquito infestation.

Health and safety is important to the both of us

Find out more about Rentokil Initial’s bed bug control solutions.

Learn how Rentokil Initial supports you in raising the hygiene awareness among your staffs and equipping them with the knowledge of early pest detection.

The service communication was excellent, the service was very professional, and the prevention and control effects were good. They actively cooperated and assisted with every audit and inspection.

Advanced All-Weather Digital Pest Control Solutions

Leading digital pest control solutions detect, trap, or eliminate pests and alert technicians to pest activity. Digital pest management offers a new level of efficiency and control, enabling you to proactively monitor, manage, and prevent pests.

Quality Assurance

We are committed to providing the highest quality service through regular quality inspections conducted at our clients’ premises. They are safe to use and comply with global standards.

Pioneering Solutions

We adapt quickly to changes—such as shifts in pest types and regulatory requirements—and leverage the latest technologies and innovative methods to ensure our clients maintain the highest standards of pest control. With these cutting-edge, industry-leading solutions, we provide you with protection against future pest challenges.

A Global Leader with Local Expertise

Headquartered in London since its founding in 1925, Rentokil Pest Control has been a trusted global provider of pest control solutions for over 90 years. 

Effective Solutions for Cost Control

Our customized framework agreements offer you cost-effective solutions, ensuring consistent pest control and service levels across your entire property while minimizing risks that could impact your reputation and revenue.

Integrated Pest Management

Rentokil Initial implements comprehensive integrated pest management programs tailored to meet the specific on-site needs of each client, reducing potential pest infestations and ultimately saving on long-term business costs.

Integrated Pest Management (IPM)

Rentokil Initial employs a five-stage pest control approach, focusing on strategic preventive measures rather than tactical, reactive plans.

Effective pest control should actually begin during the building’s design and construction phases, with a focus on the planning of interior layouts and the materials used.

Architectural design must fundamentally prevent pests from hiding in or entering the space. Specific measures include:

• Blocking entry points: Tightly sealing key areas such as doors, windows, vents, ductwork, and drain openings
• Reducing the risk of infestation: Ensuring that pest prevention measures remain effective during daily operations

Rentokil Initial plans to take necessary actions to prevent pest infestations, including the use of physical, cultural, and chemical methods, and will provide recommendations regarding:

 

  • Physical Control: Maintaining buildings to prevent entry
  • Cultural Control: Modifying operational procedures to prevent infestations; specifying monitoring frequencies, responsible personnel, monitoring activities, reassessments, and activity records
  • Sanitary Control: Removing food sources, such as waste, spills, and improperly stored food; eliminating hiding places
  • Chemical Control: How to use safe and approved pesticides to eliminate pests, applicable to establishments that store, prepare, and display fresh and packaged foods, as well as areas accessible to the public
  • Utilize inspection mechanisms to detect the presence of pests as early as possible in and around buildings, fixtures, equipment, and areas where products and incoming goods are stored and displayed
  • Staff Training
  • Document the specified control measures for use by the review team and auditors/inspectors

Implement control measures to achieve optimal results and ensure safety:

  • Assign trained personnel to be responsible for control measures in each area; this may include appointing internal or external pest control specialists
  • Allocate sufficient resources to implement the relevant measures
  • Implement control measures and inspection programs according to the plan
  • Document the actions taken and their results in accordance with standards and legal requirements

In the event of a pest outbreak, accurately identifying the pest is critical to determining the most appropriate control methods and preventive measures needed to avoid future outbreaks.

  • Pest Species—Different species of closely related pests exhibit distinct behaviors and biology, requiring tailored treatment approaches to achieve optimal results
  • Source – Pests may be introduced in delivered goods or gain entry due to structural defects, poor maintenance, unsanitary conditions, or spoiled merchandise.
  • Potential Damage – Does the pest pose a food safety risk to fresh, prepared, or packaged goods? Could it damage equipment, fixtures, or building structures?
  • Potential Hiding Places – Inspect the building and its surroundings to identify potential hiding places.
  • Population Size – Estimating the pest population not only reflects the severity of the problem but also indicates how long they have been breeding on the premises
  • Favorable Conditions – Pests may be present due to environmental conditions—resulting from supplier or transportation issues—that encourage or trigger pest infestations

Evaluate the effectiveness of the pest control program, including:

  • Inspecting pest control operations
  • Reviewing operational procedures to reduce food sources, hiding places, and contamination
  • Reviewing preventive maintenance procedures
  • Reviewing documentation
  • Recommending changes and improvements to the IPM program
  • Implementing recommended changes to the IPM program

Our clients

Why choose Rentokil Initial?

In combination with your Building and Construction features, Rentokil Initial can customize a comprehensive pest control solution for you,so as to reduce the overall operational risk while ensure the safety of you.

Strict implementation of Rentokil Initial Global and China regulations,accordance with standard service procedures, Rentokil Initial China has it's own SHE specialist to manage health and safety.we ensure that all pesticides and equipment applied are in compliance with national auditing standards and provided with User Safety Instruction for you,so as to guarantee the safety and health.

Business consultant:One-to-one business consultant offers exploration and evalution of internal and internal and external risks for you. 

Service team:Strictly trained professionals comply with standardized service plans and procedures and are equipped with standardized uniforms; Regular communicate with clients and work with each other to achieve expected effects;promptly and effectively work out problems reported by clients. 

Technical supervisor:Full-time technical supervisor gives support to provide professional pest reports and comprehensive management suggestions. 

Operation & service:Customer Satisfaction Survey/2*24 service commitment*. 

*For emergencies,we can respond to your enquiry within 2 working hours and provide solution within 24 working hours

With more than 60 professional service stations and service covering all provinces except Tibet and Qinghai,we can promptly provide you with pest solutions in your place.

We provide cross-division training programs,peak season pest warning,pest management suggestion and action plan,periodical pest control newsletters,special pests Identification report etc.for your building and construction*. *We charge for the training programs and reporting,please kindly advice our sales consultant for more detailed information and quotation.

Understanding the impact of the Food Sanitation Law on food-related industries