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Customer success is the cornerstone of Rentokil Initial's success. We sincerely hope to provide our customers with first-class service in the fields of pest control and hygiene cleaning, helping them become industry leaders.
Rentokil Initial values the relationship between you and our field service team. In our internal training, we always encourage our team members to proactively communicate with you and work together to bring your field pest control and sanitation to the best level.
1. What is a Rentokil Initial Ambassador?
The promotion and selection of "Rentokil Initial Ambassadors" is a key theme activity of the Rentokil Initial Group throughout 2024.
The aim is to select outstanding Rentokil Initial service team members from various countries and regions around the world through customer evaluation. These service personnel, who represent Rentokil Initial's mission, vision, and core value—Delivering excellence in the RIGHT WAY—will become national, regional, and world-class Rentokil Initial ambassadors, in recognition of their practice and commitment to Rentokil Initial's "customer first" philosophy.
2. World-Class Nurdo Clean Ambassador Club
The World-Class Nurdo Clean Ambassador Club represents a group of Nurdo Clean's best service team members who consistently embrace and practice SCORE behaviors that bring joy to our customers.
SCORE is etched into the DNA of every Rentokil Initial employee; it represents our customers' expectations of us—to provide exceptional customer service, which is our unwavering top priority.
If you are satisfied with the Rentokil Initial service team that provided pest control and sanitation services for your site, please give them a "bonus"!
Option 1: After each service, please give a five-star review when signing the service confirmation form.
Option 2: Please leave a positive review when signing the service confirmation form.
Dear customers of Rentokil Initial, please don't hesitate to give our service team members a 5-star rating for each service and leave a review!
Your "bonus points" are an affirmation of their service capabilities, and will also help them stand out within the group, motivating them to provide you with even more enthusiastic and consistent high-quality service!