About Rentokil Initial

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About Rentokil Initial

Founded in 1903, Rentokil Initial Group is one of the largest business service companies as well as FTSE 100 company, providing wide range of business services including pest control, hygiene and specialist hygiene services, workwear services, medical services, office plants and artwork, scenting services. The company has over 40,000 employees in 75 countries where the brands have come to represent consistent quality of service. 

Entered China in 2005, Rentokil Initial was the first foreign invested enterprise awarded the National A-class Pest Control Operator Qualification and now has become the leading PCO enterprise in China. Currently, Rentokil Initial China covers more than 400 cities with over 500 experienced service technicians offering professional pest control service for Food Processing, Food Retail, Food & Beverage, Hotel, Pharmaceutical, Facility Management, Municipal/Government and Public Sectors, Transportations and other industries. Rentokil Initial China is the executive director unit of China PCO Association and has won many awards during its development in China, such as China PCO Credible Enterprise Award , China PCO Influential Enterprise Award, (Comprehensive strength of the 20 strong) Excellent Enterprise and PCO Industry Social Enterprise Award. In 2017, Rentokil Initial launched “World Pest Day” together with several organizations and companies in Beijing, to call for everyone’s attention to “Small Pest, Big Problem”.

Why Rentokil Initial

Nationwide service network: With more than 60 professional service stations and service covering all provinces except Tibet and Qinghai, we can promptly provide you with integrated pest control solutions in your place. 
We understand your challenges and needs: In combination with your features, Rentokil Initial can customize a comprehensive pest control solution for you,so as to reduce the overall operational risk while ensure the safety of you. 
Rich service experience 
Business consultant: One-to-one business consultant offers exploration and evaluation of internal and internal and external risks for you. 
Service team: Strictly trained professionals comply with standardized service plans and procedures and are equipped with standardized uniforms; Regular communicate with clients and work with each other to achieve expected effects;promptly and effectively work out problems reported by clients. 
Technical supervisor: Full-time technical supervisor gives support to provide professional pest reports and comprehensive management suggestions. 
Operation & service: Customer Satisfaction Survey/2*24 service commitment*. *For emergencies,we can respond to your enquiry within 2 hours and provide solution within 24 hours 
Health and Safety is our service commitment 
Strictly in accordance with standard service procedures,we ensure that all pesticides and equipment applied are in compliance with national auditing standards and provided with User Safety Instruction for you,so as to guarantee the safety and health. 
Supplementary value-added service: We provide cross-division training programs,peak season pest warning,pest management suggestion and action plan,periodical pest control newsletters,special pests Identification report etc.for you*. *We charge for the training programs and reporting,please kindly advice our sales consultant for more detailed information and quotation.

Dear Value Customers, 

Over the last few years, Rentokil Initial China has grown in leaps and bounds and with the commitment of professional employees, this growth will continue.

Rentokil Initial China has always strived to deliver world class service service to our customers across the commercial, industrial, government and residential sectors throughout the country.

We are one of the world’s largest pest control service providers and we provide integrated and custom-made solutions across all sectors including Food Manufacture, Pharmaceutical, Food and Beverage retail, Offices and many others. All our technicians are well equipped with global expertise and local knowledge which enables them to confidently manage any pest problem in the most efficient manner. 

As part of the dynamic Rentokil Initial Group, we aim to build up the Rentokil Initial brand to a level where consumers associate us with high quality pest control management services. Our objective is not only to satisfy our customers but more importantly to earn their confidence and trust.  Our values are Service, Relationship and Teamwork and this is what we are all about.

On behalf of Rentokil Initial China, here’s wishing you all the best and we look forward to be of greater service to you in the not so distant future.


Gregory M. Smith  

Great China Managing Director  

Our Reputation

Rentokil Initial China facilitate the evolution of Integrated Pest Management and Environment Hygiene service in China, we are the leader of the pest control industry:

  • 2008 ——Pest control service provider for 2008 Beijing Olympic Games
  • 2010 ——Pest control service provider for 2010 Shanghai World Expo; win 2010 Excellent Partner with ISS China
  • 2012 ——The first foreign company to obtain National PCO Grade A Qualification; Become corporate member of British Chamber of Commerce Shanghai
  • 2012~2013——Win Corporate Integrity Award of national PCO industry; Establish Rentokil Initial China University, the training center in China
  • 2013——Join GFSI(Global Food Safety Initiative) China working group
  • 2014——Win Shanghai PCO emergency technology contest 2nd prize
  • 2014~2015——Win the Annual Industry Influence Enterprise Award
  • 2015——Become China PCO Association executive director units and the IFMA China Corporate Sustaining Partner(CSP)
  • 2016——Win(Comprehensive strength of the 20 strong) Excellent Enterprise and PCO Industry Social Enterprise Award
  • 2016——Win China Charity Festival Annual Responsible Brand Award and Finalist for the Best Service Award of BBA(the British Business Awards)
  • 2016——Pest control service provider for Hangzhou G20 Summit
  • 2017——Win ‘BEED –Most Popular School Partner Awards’ Top 10 Schools Service Providers
  • 2017——Pest control service provider for Xiamen BRIC Summit
  • 2018——Become Member of Building Owners and Managers Association China
  • 2018——Win Vector Defense Competition 1st Prize 2018 Shanghai
  • 2018——Win JLL Achieve Ambition Award
  • 2019——Win China PCO Significant Contributor & Contribution Company 2019