Customer care

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Customer care

We are listening to your voice

Sincerely listen to customers

  • We hold CVC project (Customer Voice Counts) every month to listen to customer's voice actively, as to improve service quality 
  • We will have a deep inquire of the customers’ opinions and feedbacks on our service. 
  • Improve our service quality according to our customers’ requirements, to maintain customer environment.

Our service commitment

Quick responce to customer needs

For any emergency,we will reply to you in 2 working hours and provide solutions in 24 working hours.

Total solution - We prepare tailor-made total solution to minimize potential risk

Rentokil Initial Express - We will send messages regularly to remind you of the risk source of insect pests.

WeChat messages

Our official WeChat platform will send you messages of insect pest knowledge and related industry information.

Further information & next steps

Contact us