Our technical expertise

Like all service businesses, Rentokil Initial is only as good as our people. Rentokil Initial pest control training is widely acknowledged to be the best in the industry and our staff also has experience in dealing with the needs of all types of business, in all types of sectors. Once you sign a service agreement with Rentokil Initial, you’ll find yourself in the hands of dedicated pest control specialists.

Our Research & Development team are at the forefront in staying one jump ahead of highly evolving pests especially in the urban areas. This is done through continuous study and also understanding of what customers in China are facing. When food processing and other industrial and manufacturing companies came to us with highly specific requirements, we developed an extensive integrated pest management programme that employs smart technology, smart thinking and new techniques to provide the requisite protection.

Rentokil Initial has over 200 Service Technicians at work everyday in China - so there's always one nearby. All our Service Technicians have completed Rentokil Initial Pest Control’s rigorous training programme, including National Skills Recognition System, to a standard unrivalled within the industry. As their careers progress, pest control Technicians also complete further modular training courses in specific technical aspects of pest control. 

Service Technicians carry out the regular service visits that so many businesses in China have come to rely on. Our pest control Technicians frequently build close professional relationships with their customers, who value their practical advice as much as the meticulous way they carry out inspections and implement any necessary treatments. 

Allow your organisation to benefit from the attention of one of our highly trained pest control technicians, backed by over 10 years of experience in pest control in China.

Our Service Supervisors are a part of our dedicated team that strive to provide you with the best service quality. All Service Supervisors have exceptional knowledge in the pest control industry and have gone through extensive training in the company. They will continually review service productivity rates and consistently seek improvements in all areas of the Service Department.

Rentokil Initial has Field Biologists working across China and they support the work of our Service Technicians by carrying out inspections on customer premises that include in–depth examinations and analysis of your production processes and pest risks.

All Rentokil Initial Field Biologists working across China hold degrees in appropriate subjects including entomology and have also received extensive in–company training in various aspects of pest control. As experts, they carry out in-depth examinations and analysis of your production processes and pest risks, identify the root of any pest problem you may be experiencing and making highly practical recommendations to deal with the situation.